[ ] SIENA

Stimulation Initiative for European Neural Applications

Esprit Project 9811



Case Studies of Successful Applications



Modelling Market Dynamics in Food-, Durables- and Financial Markets

Company background

BrandmarC B.V. is a local Dutch consulting company. It's core and sole business is researching and developing precise and reliable analysetools for nonlinear problem domains, especially the area of marketing and communication. About 50% of the top 20 spenders in marketing and communication belong to the clientele of BrandmarC B.V. .

The problem

Most markets behave nonlinear. That is an advantage for marketeers, but also a threat. The main concern is directed towards the uncertainty about the effectiveness and efficiency of marketing- and communication-efforts under different circumstances. Context plays an important role with regard to the importance and relevance of instruments (variables). With the techniques most commonly used in marketing environments it is not possible to deal with this context problem. Therefore, research and analysis in marketing and communication is not supplying the contextually information needed as input for the decision making process.

A hybrid application using neural networks

BrandmarC developed a general software tool dedicated to the problem described above. A lot of effort is dedicated to selection techniques to reduce data to essential information, before the actual training of the neural net (model) takes place. Different tests show that selection techniques are crucial with regard to reliable outcomes of the final model. Other tests prove that neural nets are far more precise and reliable than statistics in predicting in the field of marketing and communication. The IDL induction algorithm, programmed by BrandmarC in cooperation with the A.I. lab of VU Brussels, is in most cases very consistent with the neural net model. Up till now reality proves that the results of different models are correct.

Benefits

The gap between the information gathered by linear statistics and the information gathered by neural nets is so wide, that we assume that in many cases the use of linear statistics leads to wrong decisions. Next to that, clients have a better insight in the (ir)relevance of data, the relevance of instruments in diferent contexts and are equipped with scenario analysis to enable a quicker and more efficient decision making process.

Generalization

It proves to be possible to analyse data from different brands with different positions in the market place in one model. The neural net learns contextually and is able to discover unique positions of brands as well as generalisations stemming from all brands in one model. These findings are seen by BrandmarC as a breakthrough in nonlinear research. The uncertainty in marketing and communication with regard to the relevance and importance of instruments in different contexts can at least partially be solved.

Contact person

R.J. Schuring, BrandmarC B.V., Amsterdam, The Netherlands